Ordering prescription glasses online is quick and easy—but is it really the best choice for your eyes? At Waterloo West Optometry, we often help patients in Waterloo who come in after having problems with glasses they ordered online. Issues like blurry vision, eye strain, or a poor fit are surprisingly common.
Before you skip the eye exam and buy your next pair from a website, here’s what you should know about the key differences between buying eyewear online and getting personalized care from a local optometrist.
The Risks of Buying Glasses Online
The appeal of online retailers is strong—low prices, lots of styles, and fast shipping. But many people find that cheap glasses online come with unexpected downsides.
Common complaints include:
- Incorrect prescriptions that don’t match your visual needs
- Frames that don’t fit properly, causing discomfort or lens misalignment
- Inaccurate PD (pupillary distance), which is critical for proper lens placement
- Lower quality lenses that scratch easily or lack features like anti-glare or blue light protection
If your online glasses feel uncomfortable or give you headaches, there's a good chance they weren’t made to your exact specifications.
How In-Person Care at Waterloo West Optometry Makes a Difference
When you visit Waterloo West Optometry in Waterloo, you’re getting more than just a new pair of glasses—you’re getting expert guidance, precision measurements, and high-quality materials that support your long-term eye health.
Here’s what sets us apart:
- We offer comprehensive eye exams that go beyond vision correction to check for conditions like glaucoma and macular degeneration.
- Our team takes precise measurements of your pupillary distance (PD) and ensures your lenses are aligned for optimal clarity.
- You’ll find durable, high-quality lenses and frames designed for your lifestyle—whether you're at a screen all day or driving at night.
- We personally adjust your frames for a comfortable fit that matches your facial structure.
- And if something doesn’t feel right? You can always come back to us for support—no return shipping or waiting on customer service emails.
If you're curious about what else we offer, take a look at all of our eye care services.
Online Glasses vs. Local Eye Care: A Quick Comparison
- Prescription Accuracy
Buying Glasses Online: Self-reported or outdated
Waterloo West Optometry in Waterloo: Verified through a full eye exam - PD Measurement
Buying Glasses Online: Measured at home
Waterloo West Optometry in Waterloo: Professionally done in office - Frame Fit
Buying Glasses Online: One-size-fits-all
Waterloo West Optometry in Waterloo: Custom adjusted for your face - Lens Quality
Buying Glasses Online: Can vary
Waterloo West Optometry in Waterloo: Reliable, high-quality materials - Ongoing Support
Buying Glasses Online: Limited or virtual
Waterloo West Optometry in Waterloo: In-person care and adjustments - Eye Health Monitoring
Buying Glasses Online: Not included
Waterloo West Optometry in Waterloo: Included with every visit
Common Questions We Hear
Is it safe to buy glasses online?
It can be, but many people experience vision problems due to poor fit or incorrect lenses. These issues are avoidable with professional help.
Why do my online glasses give me headaches?
This often happens when your PD is off or your lenses aren’t aligned with your eyes. Even small errors can cause discomfort over time.
Can I use my prescription to order glasses online?
Yes—but only if your prescription is current and accurate. If it’s been over a year, we recommend booking an eye exam with our team before ordering.
Your Vision Deserves Personal Attention
At Waterloo West Optometry, we believe every patient in Waterloo deserves glasses that feel comfortable, look great, and deliver clear, accurate vision.
Whether you’ve had a poor experience buying glasses online or just want peace of mind, we’re here to help.
- Request an appointment
- Find us in West Quarter Plaza
- Call us at 519-888-6060
- Already wear contacts? You can reorder them online here
More Helpful Articles from Waterloo West Optometry
- Why Comprehensive Eye Exams in Waterloo Are Essential
- 5 Reasons to Choose a Local Eye Doctor
- What You Need to Know About Vision and Insurance